Privacy Policy
Last updated: 29 July 2025
Who We Are
This website is operated by:
United Collectors Limited Company Number: 779613 Registered Office: SUMMERHILL, Bailey’s Court Apartment 95, D01E6X8, Dublin, Ireland VAT Number: IE4376833NH Email: info@candycards.eu.
We are the data controller for the purposes of this policy.
What Data We Collect
We may collect and process the following types of personal data:
– Identification Data: name, billing/shipping address, email, phone number
– Order Details: items purchased, order history, transaction ID
– Payment Information: processed securely by third-party providers (e.g. Stripe, PayPal)
– Technical Data: IP address, browser type, device ID, cookies Marketing Preferences: if you opt-in to newsletters or promotions
How We Use Your Data
We use your data for the following purposes:
– To process and deliver your orders
– To provide customer support
– To send order confirmations, updates, and shipping notifications
– To manage your account
– To prevent fraud and ensure site security
– To send marketing communications (only with your consent)
We do not sell or rent your personal data to third parties.
Legal Bases for Processing
We rely on the following legal bases:
– Contractual necessity – to process and fulfill your orders – Legal obligation – to comply with tax, fraud, and regulatory laws – Consent – for optional services like newsletters – Legitimate interest – to maintain site security and improve user experience
Marketing
If you consent, we may send you emails about promotions, new arrivals, or giveaways. You can opt out at any time by clicking “unsubscribe” in our emails or contacting us at info@candycards.eu.
How Long We Keep Your Data
We retain personal data:
– For as long as necessary to fulfill orders and comply with legal obligations – For up to 6 years for accounting/tax purposes – Until you withdraw consent (for marketing or optional services)
Cookies and Tracking
Our website uses cookies
– Enable essential site functions
– Analyze site usage (via Google Analytics or similar tools)
Support marketing campaigns (if you accept)
You can control cookie preferences via your browser settings or through our cookie banner.
Sharing Your Data
We may share your data with:
– Payment processors (e.g. Stripe, PayPal) – Shipping partners (e.g. An Post, DPD, Royal Mail) – IT and analytics providers – Government authorities, if required by law.
All partners are GDPR-compliant and only receive data strictly necessary for their function.
International Transfers
We may transfer data outside the European Economic Area (EEA), but only where:
– The destination country has an EU adequacy decision, or – We implement Standard Contractual Clauses approved by the EU Commission
Your Rights Under GDPR
You have the right to:
– Access your personal data – Rectify inaccurate data – Erase data (“right to be forgotten”) – Restrict or object to processing – Data portability (receive your data in a machine-readable format) Withdraw consent at any time – Lodge a complaint with the Irish Data Protection Commission: https://www.dataprotection.ie
To exercise any of these rights, email us at info@candycards.eu
Data Security
We implement industry-standard measures to protect your data:
– Secure payment gateways (PCI DSS compliant) – HTTPS encryption – Limited access controls Routine monitoring and system updates
Despite our efforts, no online system is 100% secure. We encourage strong passwords and safe browsing habits.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page, with the “Last updated” date updated accordingly.
If the changes are significant, we will notify you by email (if applicable).
Do you have doubts or need support?
Our customer service is always available for info@candycards.eu